Can i pay with my credit or debit card?
- Yes, we accept all major credit and debit cards.
What is your refund policy?
- Unless you make a non-refundable booking, bookings can be cancelled up to 1 week before the date of arrival. Bookings cancelled less than week before check-in will incur a charge of 100% of the booking total.
- We recommend you arrange travel insurance in case you need to cancel.
How do I collect the keys?
- Access details will be email to you at least 48 hours before arrival assuming your booking has been fully paid and our Terms & Conditions have been signed.
Where do I return the keys?
- All keys are simply returned to the key safe box outside the house.
Where can I find the WiFi password?
- The WiFi code can be found on the back of the router.
Are there toiletries included?
- We provide complimentary shower gel, shampoo, conditioner and hand wash.