Can i pay with my credit or debit card?

• ​Yes, we accept all major credit and debit cards.

​What is your refund policy?

• ​Unless you make a non-refundable booking, bookings can be cancelled up to 1 week before the date of arrival. Bookings cancelled less than week before check-in will incur a charge of 100% of the booking total.
• We recommend you arrange travel insurance in case you need to cancel.

​How do I collect the keys?

• Access details will be email to you at least 48 hours before arrival assuming your booking has been fully paid and our Terms & Conditions have been signed.

​Where do I return the keys?

• All keys are simply returned to the key safe box outside the house.

Where can I find the WiFi password?

• The WiFi code can be found on the back of the router.

​Are there toiletries included?

• ​We provide complimentary shower gel, shampoo, conditioner and hand wash.