DELIGHT MARVEL
  • About Us
  • Our Homes
    • Swindon - The Majestic House
    • Swindon- Mundy House
    • Swindon- Orchard House
    • Maidstone - Cades Place
  • Contact Us
  • Terms & Conditions
  • FAQs
  • About Us
  • Our Homes
    • Swindon - The Majestic House
    • Swindon- Mundy House
    • Swindon- Orchard House
    • Maidstone - Cades Place
  • Contact Us
  • Terms & Conditions
  • FAQs
Picture




Frequently asked questions

Can i pay with my credit or debit card?
  • ​Yes, we accept all major credit and debit cards.
​What is your refund policy?
  • ​Unless you make a non-refundable booking, bookings can be cancelled up to 1 week before the date of arrival. Bookings cancelled less than week before check-in will incur a charge of 100% of the booking total.
  • We recommend you arrange travel insurance in case you need to cancel.
​How do I collect the keys?
  • Access details will be email to you at least 48 hours before arrival assuming your booking has been fully paid and our Terms & Conditions have been signed.
​Where do I return the keys?
  • All keys are simply returned to the key safe box outside the house.
Where can I find the WiFi password?
  • The WiFi code can be found on the back of the router.
​Are there toiletries included?
  • ​We provide complimentary shower gel, shampoo, conditioner and hand wash.
Powered by Create your own unique website with customizable templates.
  • About Us
  • Our Homes
    • Swindon - The Majestic House
    • Swindon- Mundy House
    • Swindon- Orchard House
    • Maidstone - Cades Place
  • Contact Us
  • Terms & Conditions
  • FAQs